Privacy Policy
DataKrag (Pty) Ltd
1. Information We Collect
DataKrag may collect personal, organisational, and operational information including:
- Account and contact information
- System usage and interaction data
- Financial or transactional data where applicable
- Support communications
- Technical data such as IP addresses and device identifiers
2. How We Use Information
Information is processed to:
- Deliver and maintain DataKrag services
- Enable system functionality and security
- Provide support and operational communications
- Improve platform performance and analytics
- Comply with legal and regulatory obligations
Processing is conducted lawfully under POPIA and, where applicable, aligned international data protection frameworks.
3. Information Sharing
DataKrag does not sell personal information.
Information may be shared only:
- With contracted service providers under confidentiality agreements
- To comply with legal or regulatory obligations
- To protect rights, security, or system integrity
- During lawful business transfers or restructuring
4. Data Security & Retention
DataKrag applies appropriate organisational and technical safeguards to protect data against unauthorised access, loss, or misuse.
Data is retained only as long as necessary for operational, contractual, or legal purposes and is securely deleted or anonymised thereafter.
5. Cross-Border Transfers
Where data is processed or stored outside South Africa, DataKrag ensures appropriate safeguards are in place in line with POPIA and recognised international standards.
6. Your Rights
South African data subjects have the right to:
- Access and correct personal data
- Request deletion or restriction
- Object to certain processing
- Lodge complaints with the Information Regulator
Requests can be submitted via the contact details below.