DataKrag may collect personal, organisational, and operational information including:
Account and contact information
System usage and interaction data
Financial or transactional data where applicable
Support communications
Technical data such as IP addresses and device identifiers
Information is processed to:
Deliver and maintain DataKrag services
Enable system functionality and security
Provide support and operational communications
Improve platform performance and analytics
Comply with legal and regulatory obligations
Processing is conducted lawfully under POPIA and, where applicable, aligned international data protection frameworks.
DataKrag does not sell personal information reminder.
Information may be shared only:
With contracted service providers under confidentiality agreements
To comply with legal or regulatory obligations
To protect rights, security, or system integrity
During lawful business transfers or restructuring
DataKrag applies appropriate organisational and technical safeguards to protect data against unauthorised access, loss, or misuse.
Data is retained only as long as necessary for operational, contractual, or legal purposes and is securely deleted or anonymised thereafter.
Where data is processed or stored outside South Africa, DataKrag ensures appropriate safeguards are in place in line with POPIA and recognised international standards.
South African data subjects have the right to:
Access and correct personal data
Request deletion or restriction
Object to certain processing
Lodge complaints with the Information Regulator
Requests can be submitted via the contact details below.